Returns & Exchanges
Bonanza Satrangi offers a flexible 14-day return and exchange policy for all unworn apparel and accessories with original tags attached. We are committed to ensuring your complete satisfaction with every purchase from our latest collections.
Initiate Request
Contact our customer service team via email or WhatsApp within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Pack Items
Securely pack the items in their original packaging, ensuring all tags, labels, and the original invoice are included to prevent processing delays.
Ship Back
Send the package through a traceable courier service to our central warehouse address provided by our support representative.
Quality Inspection
Once received, our quality assurance team will inspect the items, and upon approval, your exchange or refund will be processed within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing