Frequently Asked Questions
Everything you need to know about shopping with Bonanza Satrangi
What are your standard shipping times?
For domestic orders within Pakistan, delivery typically takes 3-5 business days. International shipping varies by destination but generally arrives within 7-10 business days.
What is your return and exchange policy?
We offer a 14-day return and exchange policy for unused items with original tags and packaging. Please note that sale items and intimate apparel are not eligible for return unless defective.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email and SMS containing a tracking number. You can use this number on our logistics partner's website to monitor your shipment.
Which payment methods do you accept?
We accept Cash on Delivery (COD), Visa, Mastercard, and various digital wallets including EasyPaisa and JazzCash for a seamless shopping experience.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results with our chart to find the perfect fit for your body type.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to screen brightness and photographic lighting, there may be slight variations between the digital image and the actual fabric.